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Mobile crowdsourcing refers to systems where the completion of tasks necessarily requires physical movement of crowdworkers in an on-demand workforce. Evidence suggests that in such systems, tasks often get assigned to crowdworkers who struggle to complete those tasks successfully, resulting in high failure rates and low service quality. A promising solution to ensure higher quality of service is to continuously adapt the assignment and respond to failure-causing events by transferring tasks to better-suited workers who use different routes or vehicles. However, implementing task transfers in mobile crowdsourcing is difficult because workers are autonomous and may reject transfer requests. Moreover, task outcomes are uncertain and need to be predicted. In this paper, we propose different mechanisms to achieve outcome prediction and task coordination in mobile crowdsourcing. First, we analyze different data stream learning approaches for the prediction of task outcomes. Second, based on the suggested prediction model, we propose and evaluate two different approaches for task coordination with different degrees of autonomy: an opportunistic approach for crowdshipping with collaborative, but non-autonomous workers, and a market-based model with autonomous workers for crowdsensing.
Music streaming platforms offer music listeners an overwhelming choice of music. Therefore, users of streaming platforms need the support of music recommendation systems to find music that suits their personal taste. Currently, a new class of recommender systems based on knowledge graph embeddings promises to improve the quality of recommendations, in particular to provide diverse and novel recommendations. This paper investigates how knowledge graph embeddings can improve music recommendations. First, it is shown how a collaborative knowledge graph can be derived from open music data sources. Based on this knowledge graph, the music recommender system EARS (knowledge graph Embedding-based Artist Recommender System) is presented in detail, with particular emphasis on recommendation diversity and explainability. Finally, a comprehensive evaluation with real-world data is conducted, comparing of different embeddings and investigating the influence of different types of knowledge.