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Construction of a Benchmark for the User Experience Questionnaire (UEQ)

  • Questionnaires are a cheap and highly efficient tool for achieving a quantitative measure of a product’s user experience (UX). However, it is not always easy to decide, if a questionnaire result can really show whether a product satisfies this quality aspect. So a benchmark is useful. It allows comparing the results of one product to a large set of other products. In this paper we describe a benchmark for the User Experience Questionnaire (UEQ), a widely used evaluation tool for interactive products. We also describe how the benchmark can be applied to the quality assurance process for concrete projects.

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Metadaten
Author:Martin Schrepp, Andreas HinderksORCiD, Jörg Thomaschewski
URN:urn:nbn:de:bsz:960-opus4-33974
DOI:https://doi.org/10.25968/opus-3397
DOI original:https://doi.org/10.9781/ijimai.2017.445
ISSN:1989-1660
Parent Title (English):International Journal of Interactive Multimedia and Artificial Intelligence
Publisher:Universidad Internacional de La Rioja
Document Type:Article
Language:English
Year of Completion:2017
Publishing Institution:Hochschule Hannover
Release Date:2025/01/07
Tag:Benchmark; UEQ; User Experience
GND Keyword:Benutzererlebnis
Volume:4
Issue:4
First Page:40
Last Page:44
Institutes:Fakultät IV - Wirtschaft und Informatik
DDC classes:004 Informatik
Licence (English):License LogoCreative Commons - CC BY - Attribution 3.0 Unported