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Practically best friends?! Agility and ISO 9001

  • Agility is considered the silver bullet for survival in the VUCA world. However, many organisations are afraid of endangering their ISO 9001 certificate when introducing agile processes. A joint research project of the University of Applied Sciences and Arts Hannover and the DGQ has set itself the goal of providing more security in this area. The findings were based on interviews with managers and team members from various organisations of different sizes and industries working in an agile manner as well as on common audit practices and a literature analysis. The outcome presents a clear distinction of agility from flexibility as well as useful guidelines for the integration of agile processes in QM systems - for QM practitioners and auditors alike.

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Author:Patricia A. AdamORCiDGND
Subtitle (English):A paper submitted for the 64TH EOQ Scientific Quality Congress 2020 Belgrade, Serbia, June 16-17, 2020
Series (Serial Number):Management (5)
Document Type:Conference Proceeding
Year of Completion:2021
Publishing Institution:Hochschule Hannover
Release Date:2021/10/07
Tag:Agile Manifesto; Agile Practices; Processes; QM; Quality Management
GND Keyword:Agilität <Management>; Qualitätsmanagement; ISO 9001; Prozessmanagement
Page Number:8
Link to catalogue:1774594706
Institutes:Fakultät IV - Wirtschaft und Informatik
DDC classes:650 Management
Licence (German):License LogoCreative Commons - CC BY - Namensnennung 4.0 International