@article{KleinerDunkel2012, author = {Kleiner, Carsten and Dunkel, J{\"u}rgen}, title = {Establishing service management in SOA}, series = {International Journal of E-Entrepreneurship and Innovation}, volume = {2012}, journal = {International Journal of E-Entrepreneurship and Innovation}, number = {3(1)}, doi = {10.4018/jeei.2012010101}, url = {http://nbn-resolving.de/urn:nbn:de:bsz:960-opus4-10901}, pages = {1 -- 17}, year = {2012}, abstract = {In service-oriented architectures the management of services is a crucial task during all stages of IT operations. Based on a case study performed for a group of finance companies the different aspects of service management are presented. First, the paper discusses how services must be described for management purposes. In particular, a special emphasis is placed on the integration of legacy/non web services. Secondly, the service lifecycle that underlies service management is presented. Especially, the relation to SOA governance and an appropriate tool support by registry repositories is outlined.}, subject = {Serviceorientierte Architektur}, language = {en} }