TY  - CHAP
U1  - Konferenzveröffentlichung
A1  - Adam, Patricia A.
T1  - Practically best friends?! Agility and ISO 9001
BT  - A paper submitted for the 64TH EOQ Scientific Quality Congress 2020
Belgrade, Serbia, June 16-17, 2020
N2  - Agility is considered the silver bullet for survival in the VUCA world. However, many organisations are afraid of endangering their ISO 9001 certificate when introducing agile processes. A joint research project of the University of Applied Sciences and Arts Hannover and the DGQ has set itself the goal of providing more security in this area. The findings were based on interviews with managers and team members from various organisations of different sizes and industries working in an agile manner as well as on common audit practices and a literature analysis. The outcome presents a clear distinction of agility from flexibility as well as useful guidelines for the integration of agile processes in QM systems - for QM practitioners and auditors alike.
T3  - Management - 5 
KW  - Quality Management
KW  - QM
KW  - Agile Practices
KW  - Processes
KW  - Agile Manifesto
KW  - Agilität <Management>
KW  - Qualitätsmanagement
KW  - ISO 9001
KW  - Prozessmanagement
Y1  - 2021
UN  - https://nbn-resolving.org/urn:nbn:de:bsz:960-opus4-20927
SN  - 2626-4889
SS  - 2626-4889
U6  - https://doi.org/10.25968/opus-2092
DO  - https://doi.org/10.25968/opus-2092
SP  - 8
S1  - 8
ER  -