@article{KleinerDunkel2012,
  author    = {Carsten Kleiner and J{\"u}rgen Dunkel},
  title     = {Establishing service management in SOA},
  series   = {International Journal of E-Entrepreneurship and Innovation},
  volume    = {2012},
  number    = {3(1)},
  doi       = {10.25968/opus-1090},
  url       = {http://nbn-resolving.de/urn:nbn:de:bsz:960-opus4-10901},
  pages     = {1 -- 17},
  year      = {2012},
  abstract  = {In service-oriented architectures the management of services is a crucial task during all stages of IT operations. Based on a case study performed for a group of finance companies the different aspects of service management are presented. First, the paper discusses how services must be described for management purposes. In particular, a special emphasis is placed on the integration of legacy/non web services. Secondly, the service lifecycle that underlies service management is presented. Especially, the relation to SOA governance and an appropriate tool support by registry repositories is outlined.},
  language  = {en}
}